We get paid to help you decide, not to sell you a hospital
We are an independent navigation service for international patients considering care in China. We charge a flat, agreed fee to review whether this is worth doing, and to walk you through it if it is. We do not get paid by hospitals, and we do not earn more when your care costs more. That is the whole setup, and everything below follows from it.
Including telling you not to come
If your imaging does not meet the published eligibility bar, we say so, and we explain exactly why. We do not bend the criteria to keep a case.
Risks and recurrence rates are stated plainly, with dated sources when we have them, and clearly labelled when we do not.
No hospital kickbacks and no referral fees, ever. If a clinic or middleman promises you "100% preservation, guaranteed" before seeing your imaging, that is the signal to walk away.
When our relationship with a hospital is a referral arrangement, we say so, instead of letting you assume it is not.
A real person at every step
From eligibility review through the 3, 6 and 12-month follow-ups, there is a named contact who actually responds.
Arrival pickup, in-hospital interpreting, discharge paperwork checked item by item, scan reminders, medication follow-up, and a response channel if something goes wrong.
We show you the direct hospital price next to the agency price, so you can see exactly where the middleman markup would have gone.
For patients with international insurance, we check what your insurer actually needs and coordinate the hospital to produce it, before and after treatment.
Every fee and every step accounted for
One flat service fee, written into the agreement before anything starts. No percentage of your hospital bill, no hidden line items.
Hospital bills are paid by you, directly to the hospital. We never handle hospital money, and we earn nothing from hospital pricing.
The eligibility criteria are one standard for everyone. If it passes, it passes; if it does not, we say it does not, instead of finding ways to make it fit.
Exchange rates use the bank rate on payment day, stated in the agreement, so we earn nothing on currency.
We earn a service fee, not an information gap
Our fee sits in the middle band. In a recent verified case, agency quotes ran 2.6 to 4.5 times the hospital's actual bill. That gap stays in your pocket.
We turn down hospital referral commissions, hospital-price differences, and currency spread. Three ways not to earn money, on purpose.
One source of income means one interest: yours. When we advise, there is nothing else quietly being sold.
What we will not do
Saying no clearly is part of being honest. If a service does not list its boundaries, that is a red flag.
No medical decisions. We organise information and logistics. The decision stays with you and your doctor.
No fabricated or altered documents. We check formats and request corrections from the hospital. We do not touch content.
No guaranteed outcomes. Not "100% success", not a fixed recurrence rate, not "the same price as locals" for your specific case.
No money from hospitals. Not channel fees, not referral commissions, not anything.
No pretending to be able to do everything. If international direct billing is not possible, we say so, and hand you the alternative that works.
Three steps, one agreed fee
Talk first, free
A conversation about your situation, your imaging, and whether this is even worth pursuing. No pitch, no fee.
Eligibility assessment
We review your records against the published criteria. If it does not pass, we tell you straight, and you have only paid for the assessment.
Coordination
Hospital liaison, arrival, interpreting, discharge paperwork, follow-up scheduling. One flat coordination fee, agreed in writing before you commit.
What healthcare actually costs in China
Verified price benchmarks with published official sources and honest caveats.
Read the cost breakdown → HOSPITALSHow to choose the right hospital
What 3A grading means, international departments vs. private clinics, and how to verify from abroad.
Read the hospital guide →